Return Policy

Downtown & Brown Ventures guarantees your satisfaction and offers you returns within 30 days of order receipt*. To ensure that your returned merchandise is credited properly, you must first contact us at [email protected] to obtain a return authorization number. Packages without proper return authorization will not be accepted.

Items returned will be refunded to the credit card used. Please note that shipping and handling charges are non-refundable.

Defective returns are subject to the same constraints as other merchandise. Defective merchandise must be returned with the original packaging.

To return an item for any reason within 30 days of order receipt:

All returns and billing questions must be resolved within 30 days of order receipt.